How to send mobile notification to customers?
Sending mobile notifications is a quick and effective way to communicate important updates—such as holidays, events, offers, or reminders—with your gym members. Follow the steps below to send a notification from the Apptofit Admin Dashboard.
Prerequisites
Before sending a notification, ensure the following:
The customer has installed the Apptofit Customer App.
The customer has logged in using the same mobile number registered at the gym.
Notifications are enabled on the customer’s device.
- Only customers with these conditions met will receive the notification.
Step 1: Open the Notification Page
From the dashboard, click “Send Mobile Notification”, or use the provided notification link after logging in.
Step 2: Create a New Notification (top right).
Step 3: Enter Notification Details
Title: Ex. Holiday Reminder
Description: Ex. Please note that, due to upcoming Diwali on 18th Oct 2025, the gym will remain closed and non-operative.
Image: Optional upload.
Step 4: Send
Do not close the browser tab until the process completes.
Important
Only members who have the app installed and logged in will receive the message.
Always double-check the date and message before sending.
Keep your notification title short and clear.
Avoid navigating away from the page until the sending process completes.
- Only last 7 days notifications are stored, and anything before will automatically deleted.